Who we are
Inclusive Content Co supports organisations to improve how they communicate by making complex information easier to read, understand and use.
We work across not-for-profits, government and corporates, particularly in regulated industries, where clear communication can improve access, reduce confusion and support better outcomes for the people you serve.
Meet Belinda
I’m Belinda Peters, founder of Inclusive Content Co. With more than 25 years’ experience across journalism, content marketing and communications, I help organisations cut through complexity and reach the people that matter most to them. My work is also shaped by lived experience as a parent of neurodivergent children (now teenagers) and as a mental health carer. This has taught me that when information is clear, people can act on it. When it’s not, people get left behind or disengage.
I work with government agencies, not-for-profits, and corporates to make information easier to read, understand and use. My focus areas are accessibility, plain language, and content that meets people where they are, whether they’re navigating a service change, understanding their rights, or simply trying to find what they need.
Who we work with
We work with organisations that need to communicate complex or important information clearly and accessibly, including:
Not-for-profits in ageing, disability and community services.
Government departments, councils and statutory authorities.
Corporates in regulated industries such as healthcare, aged care, energy, and financial services.
We get to know your strategy, goals and key audiences and act as an extra member of your marketing, web or communications team, providing expert advice and service when information needs to be clear, accurate and accessible for a wide range of people.
How we can help you
We support a range of projects where clarity and accessibility make a real difference, including:
Rewriting policies, procedures and public-facing documents in plain English.
Developing Easy Read or Easy English versions of key information.
Improving website content to make it easier to navigate and understand.
Content strategy and writing focused on helping your information be easily found through Google or AI search.
Creating accessible communication for programs, services or regulatory changes.
Reviewing and refining customer communications to reduce confusion and complaints.
Supporting content for new initiatives, service changes or community engagement.
Aligning content with accessibility standards and inclusive communication practices.